Frequently asked questions

Didn't find the answer to the question you were looking for? No problem, contact us by writing to: hello@eindhovenapart.com or calling: +31 6 40 66 85 05 (this number is registered on WhatsApp).

Stay in the apartment is possible from 15:00 (03:00 P.M.). Check-out should be done by 11:00 (11:00 A.M.) the following day. If you wish to use the early check-in or late check-out option, please contact us. Please note that additional fees may apply and service is subject to availability.

For the comfort of our Guests, check-in is done without contacting our team. Click here to see more details.
On the day your stay begins, between 12:00 and 13:00 (12:00 A.M. and 01:00 P.M.), you will receive detailed instructions from us on how to check in. Just remember to let us know if you'll be able to arrive at the apartment before or after 22:00 (10:00 P.M.). That way we'll be able to guarantee you a quick and pleasant key pick-up.

If you would like to change your bedding, receive personal care products, or replace your towels, please be advised that orders can be placed at the following web address: service.eindhovenapart.com

Please note:
The service is subject to availability, and we recommend that you submit your request by a maximum of 09:00 (09:00 A.M.) if you want your request to be processed the same day.

Staying in an apartment involves paying a tourist tax (toeristenbelasting) of 3.50EUR per person per night. Depending on the portal you booked on, it is not always included in the total price of your stay (excluding direct booking and Airbnb). You don't have to worry about this - our team will check if there is a need to pay it and, if necessary, will arrange the preferred payment method.

Full address of the apartment:
Penelopestraat 243
5631CL Eindhoven
The Netherlands

Personal transport:
If you intend to travel to us by personal transport, we recommend you use Google Maps. You can find the link to the exact location of the apartment here.

Public transport:
If you intend to use public transport, you can find the most up-to-date data on bus and train schedules at 9292.nl. By clicking here you will open a pre-filled form containing the exact address of the apartment.
Tips:
Going from the airport? Type: Airport, Eindhoven
Going from the train station? Type: Eindhoven Centraal

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